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Difficulties after updating the software via the Control Panel.

Resolution

There are several possible causes for this difficulty.

  1. Something might have gone wrong during the transfer of files from the web site to your PC. That is, the actual file transfer may have failed.

    Check to make sure you have sufficient space on your hard drive. If the PC has sufficient space, clear the Download Cache and update the software once again. To do so, click the Start menu, select Program Files, RealFlight (or RealRace) and then the RealFlight Control Panel (or RealRace Control Panel). Click on the Online Update button followed by the Clear Download Cache button. Click Yes when prompted on the screen. Next, click Download Specific Version, select the latest version, and click on the Completely Refresh checkbox.

  2. Alternately, a bug or difficulty might have been introduced with the updated download of the software. To verify this, return to the version of the software that you were using prior to noticing the difficulty. Click the Windows Start menu, select Program Files, RealFlight (or RealRace) and then the RealFlight Control Panel (or RealRace Control Panel). Click on the Online Update button followed by the Update to Specific Version option. From the list of updates, please select your previous version. If the difficulty still exists, then more than likely it wasn't something that was introduced by the simulator software. If, however, the difficulty is eliminated, try updating to the latest version of the software once again. If the difficulty is still apparent with the update it may be a bug in the software, Contact Us for further assistance.

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